Bethany Associates
Privacy Policy
- Effective
- August 6, 2026
PRIVACY POLICY — BETHANY ASSOCIATES
Effective: August 6, 2026
SMS PRIVACY DISCLOSURE
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
ABOUT THIS PRIVACY POLICY
Bethany Associates ("Bethany Associates," "Company," "we," "us," or "our") operates https://bethanyassociates.com/ and the pages, forms, communications, and services made available through it (collectively, the "Site").
This Privacy Policy describes how we collect, use, retain, and otherwise process personal information when you visit the Site, contact us, request services, submit a form, schedule an appointment, interact with our communications, or otherwise do business with us.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Your name, email address, telephone number, mailing or service address, and other contact information.
Information submitted through website forms, quote requests, appointment requests, surveys, chats, or other communications.
Information about requested or completed services, estimates, appointments, projects, and customer history.
Communications with us, including emails, text messages, chat messages, and telephone call information.
Device and website usage information, including IP address, browser type, device type, operating system, referring pages, pages viewed, interactions, timestamps, and diagnostic information.
Approximate location information derived from an IP address and service-location information you provide.
Advertising and attribution information, such as referral source, campaign source, ad interactions, calls, form submissions, and conversion events.
Payment or transaction information where payment functionality is offered. Payment information may be processed directly by a payment service provider rather than stored by us.
Any other information you voluntarily provide to us.
HOW WE COLLECT INFORMATION
We may collect information:
Directly from you when you contact us, complete a form, request an estimate, schedule service, communicate with us, or otherwise provide information.
Automatically through the Site and technologies used to operate, secure, analyze, or improve it.
Through customer relationship management, scheduling, communications, call-tracking, analytics, advertising, and other business systems used on our behalf.
From service providers that assist us with operating our business.
From publicly available sources where permitted by law.
HOW WE USE YOUR INFORMATION
We may use personal information to:
Respond to inquiries and provide estimates, appointments, products, or services.
Communicate about service requests, appointments, projects, and customer support.
Operate customer relationship management, scheduling, dispatch, support, and communication systems.
Send appointment confirmations, reminders, service updates, and other requested communications.
Send marketing or promotional communications where you have separately opted in or where otherwise permitted by law.
Operate, maintain, secure, troubleshoot, and improve our Site and business systems.
Understand Site usage and customer interactions.
Measure calls, form submissions, leads, advertising performance, and conversions.
Improve our services, advertising, marketing, and customer experience.
Prevent fraud, abuse, security incidents, or misuse.
Maintain records and enforce our agreements.
Comply with legal, regulatory, tax, accounting, or other obligations.
Establish, exercise, or defend legal claims.
COOKIES, ANALYTICS, AND SIMILAR TECHNOLOGIES
The Site may use cookies, pixels, tags, scripts, local storage, analytics tools, session technologies, and similar technologies to operate the Site, remember preferences, understand Site usage, diagnose performance, measure calls or form submissions, attribute conversions, and evaluate the effectiveness of our advertising.
Analytics and advertising technology providers may process limited device, browser, referral, interaction, and event information on our behalf for measurement, analytics, attribution, security, and Site-improvement purposes.
Consent to receive SMS messages is collected separately through an applicable SMS consent mechanism and is not inferred from cookies, website usage, submission of a general contact form, or merely providing a telephone number.
You may be able to control or disable certain cookies through your browser settings or any privacy preference tools made available on the Site. Disabling certain technologies may affect Site functionality.
SMS COMMUNICATIONS & CONSENT
If you provide your mobile telephone number and separately select an applicable SMS consent checkbox, you expressly consent to receive the categories of text messages described with that consent option from Bethany Associates.
Depending on the consent you provide, messages may include service inquiries, responses to your requests, appointment confirmations, appointment reminders, project updates, customer support communications, and, where separately authorized, marketing or promotional messages.
SMS consent is voluntary. Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of applicable SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information listed below.
Opting out of marketing SMS messages does not necessarily prevent us from contacting you through other methods or sending non-marketing communications where permitted by law.
SMS opt-in consent is specific to Bethany Associates and is not transferred for use by other businesses for their own marketing or promotional purposes.
EMAIL AND TELEPHONE COMMUNICATIONS
If you provide your email address or telephone number, we may communicate with you regarding your inquiries, estimates, requested services, appointments, projects, account, or other business relationship with us.
Where permitted and where required consent has been obtained, we may also send promotional communications.
Marketing emails may include an unsubscribe method. You may also contact us directly to update your communication preferences.
CALL TRACKING AND RECORDING
We may use telephone, call-routing, and call-tracking technologies to route calls, respond to customers, understand how customers found us, measure advertising performance, maintain communication records, improve service quality, and support business operations.
Where telephone calls are recorded or transcribed, notice or consent will be provided where required by applicable law.
SERVICE PROVIDERS AND BUSINESS OPERATIONS
We use service providers, contractors, software platforms, and technology partners to help operate and support our business.
These providers may assist with functions such as:
Website hosting, development, maintenance, and management.
Customer relationship management.
Lead and customer communications.
Telephone, email, and messaging services.
Scheduling and appointment management.
Analytics and reporting.
Advertising measurement and attribution.
Call tracking.
Payment processing.
Data storage and infrastructure.
Cybersecurity, fraud prevention, and technical support.
Business administration and customer support.
These providers may process personal information on our behalf as reasonably necessary to perform the services we have engaged them to provide.
Our technology and operational service providers may include Nesta and other platforms or providers used to host, operate, maintain, support, analyze, or improve our Site and business systems.
Service providers acting on our behalf are not authorized to use information obtained through our relationship with them for their own independent marketing or promotional purposes except where separately permitted by you and applicable law.
Mobile information, text messaging originator opt-in data, and SMS consent remain subject to the restrictions stated in the SMS Privacy Disclosure at the beginning of this Privacy Policy.
LEGAL AND BUSINESS DISCLOSURES
We may provide information where reasonably necessary:
To comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests.
To investigate or prevent fraud, abuse, security threats, or illegal activity.
To protect the rights, property, safety, and security of Bethany Associates, our customers, or others.
To enforce agreements or defend legal claims.
To professional advisers such as attorneys, accountants, auditors, insurers, or consultants where reasonably necessary.
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
These provisions do not override the restrictions applicable to mobile information, text messaging originator opt-in data, or SMS consent described above.
THIRD-PARTY FEATURES AND SERVICES
The Site may contain or integrate maps, videos, scheduling tools, payment tools, review platforms, chat tools, social-media features, or links operated by other companies.
When you intentionally interact with an external service, that service may process information according to its own privacy policy and terms. We encourage you to review the applicable privacy notices before providing information directly to an external service.
DATA RETENTION
We may retain personal information for as long as reasonably necessary to:
Respond to requests and provide services.
Maintain customer and business records.
Maintain records of communication preferences and consent.
Support customer service.
Measure business and advertising performance.
Resolve disputes.
Enforce agreements.
Detect or prevent security incidents.
Satisfy legal, tax, accounting, regulatory, or other obligations.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
CROSS-BORDER PROCESSING
Our business and service providers may process or store information in the United States, Canada, or other jurisdictions.
Privacy and data-protection laws in those jurisdictions may differ from the laws where you live. Where applicable, information may also be subject to lawful access by courts, regulators, or government authorities.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including rights to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Request information about how your personal information is processed.
We may need to verify your identity before fulfilling certain requests.
You may opt out of applicable SMS communications by replying STOP and may unsubscribe from marketing emails using the unsubscribe method provided in the communication.
You may also contact us using the information below to make a privacy request.
SENSITIVE INFORMATION
Unless specifically requested through an appropriate and secure process, please do not submit highly sensitive information through general website forms, including government identification numbers, account passwords, financial account credentials, medical records, or similar sensitive information.
CHILDREN'S PRIVACY
The Site and our services are intended for adults and are not directed to children under 18.
We do not knowingly collect personal information from children under 18 through the Site. If you believe a child has provided personal information to us, please contact us so that we can review the matter.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.
When we make changes, the revised Privacy Policy will be posted on this page with an updated effective or last-updated date. Additional notice may be provided where required by law.
CONTACT US
Bethany Associates
3001 South White Horse Pike
Hammonton, NJ, US
Phone: (609) 830-8593
Email: sales@bethanyassociates.com
Website: https://bethanyassociates.com/
Terms & Conditions:
https://bethanyassociates.com/terms-and-conditions
